FAQs

I believe that a solid website needs solid foundations, and the deeper, the better. Getting to know you and your aspirations helps me to build these foundations, which results in a website that presents your best qualities to your customers and creates a unique experience for them. I don’t want to short-change you by grabbing an off-the-shelf template and making you look like everyone else.

Investing in these foundations will reap fruitful rewards in the future. This is why the ABC PreFlight™️ Web Strategy Programme is the essential first step for all my projects.

I am currently focused on building high-quality WordPress websites using Oxygen Builder. Oxygen allows me to build you a fully responsive, fully bespoke website from the ground up. Once the website is built, you can edit the necessary text and image assets yourself without disrupting the established design system. I love the flexibility, scalability, and dependability of Oxygen, which is why this is my preferred platform.

I will structure the website so that you can edit essential text and image elements yourself directly in the standard WordPress Guttenberg editor without needing to interact with Oxygen Builder. This ensures that you can edit the necessary content without accidentally breaking the established design system.

Once I have completed the website, I will give you detailed guidance on using, editing and maintaining your website before handing it over for you to manage.

If you need further graphical changes to the website in the future, you can re-hire me to perform maintenance updates for a fee of £240 per day.

I only offer after-service maintenance care to websites that I have previously built for you. For a fee of £240 per day, I can fix any critical issues that may have arisen over time or perform any necessary enhancements that you may require to improve your website experience.

I have a subscription with Hostinger that allows me to host up to 100 websites at no additional cost to the client. Therefore, I can offer to host your website under my own account. All I ask is that you cover any initial or ongoing costs for maintaining the domain name for the life of your website while it is hosted with me.

If you already have a domain name, I can arrange for it to be transferred to my web hosting account at an additional cost.

Alternatively, if you wish to manage your own WordPress hosting, here are some recommendations:

• Hostinger
• IONOS
• Siteground

For up-to-date pricing information, please see my ‘Work with me’ page.

The ABC PreFlight™️ Web Strategy Programme requires up-front payment when booking the strategy session.

For the ABC LaunchPad™️ Web Build programme, 100% of the fee, including any additional web hosting costs, is required upfront before work can begin.

As a bonus, the cost of the ABC PreFlight™️ Web Strategy Programme is deducted if you proceed with the ABC LaunchPad™️ Web Build programme.

I live and work in Folkestone, a coastal town in the Southeast of the UK. My business address is The Workshop, 32-40 Tontine Street, Folkestone, Kent CT20 1JU. While I work from home, this serves as my virtual office, but the physical location can also be used to host in-person meetings, should they be required.

I prefer to meet virtually via Zoom video conferencing or telephone calls to save production time and reduce travel and associated costs. However, if you require a discreet location to meet face-to-face, I can arrange the hire of a conference room at my business address for an additional cost. If you have your own business premises, I can also travel to you by car or public transport, subject to availability.